We’ve Got a Rock-Solid 120-Day Satisfaction Guarantee!
At Arabtec Holding PJSC, we’re confident you’ll be impressed by the precision, quality, and elegance of our Montage Villas. That’s why we proudly offer a risk-free 120-day satisfaction guarantee.
If you feel that your villa does not meet your expectations, simply email our support team within 120 calendar days of delivery and we’ll gladly assist you with a return or refund request.
Try It, Live In It, Decide
We want you to experience your villa — live in it, inspect the build quality, and feel the comfort. If it’s not the perfect fit, no problem. Return it within 120 days and we’ll help you through a smooth and respectful return process.
We’re confident you’ll love it — and if you do, we have a generous surprise for returning clients.
QUALITY GUARANTEED
At Arabtec, quality is the foundation of our name. Our villas are crafted using cutting-edge prefabrication technology, top-tier materials, and global standards of architectural integrity.
We guarantee all Montage Villas to be free from manufacturing defects and structural flaws. In addition to our 120-day satisfaction window, every villa is backed by our 25-Year Structural Warranty — covering foundational and load-bearing elements.
If you receive a unit that is flawed or damaged in any way, we’ll arrange for replacement components or issue a refund as appropriate.
DELIVERY GUARANTEED
We offer guaranteed global delivery. Whether you’re ordering from the U.S., Australia, Europe, Dubai, or Switzerland — we ensure your villa arrives undamaged and complete.
Should anything be lost or damaged during transport, or if customs intervenes, we’ll reship the affected components at no extra cost. Local stock is available for faster assembly and delivery in select regions.
WORRY-FREE RETURNS POLICY
You may request a return or refund for any reason within 120 calendar days of the delivery date. To be eligible:
- The request must be sent to our Email Support Team within 120 days.
- All parts must be returned via trackable courier.
- Villas must be in original, undamaged condition.
- No restocking fees will be charged.
Refunds will be issued through the original method of payment, including wire transfer, credit card, or verified business transactions.
PRIVACY GUARANTEED
We respect your privacy. All customer and project information is treated as strictly confidential. We do not share your personal data or purchasing details with any third party — ever.
RETURN POLICY SUMMARY
- Return window: 120 calendar days from delivery
- Conditions: Product must be undamaged, and returned via trackable courier
- Refund method: Original form of payment
- Support: 📩 [email protected] | 📞 +1 (702) 605-8828
We stand behind our villas — and beside our customers.
Thank you,
The Arabtec Holding PJSC Team